Repair Notes

Hijacked IE Homepage

Page goes to safetydefender.com. Claims to have the worm W32.Sinnaka.A@mm

Download SmitRem
  • Turn off System Restore. (Right-click My Computer>Properties>System Restore)

  • Boot into Safe Mode

  • Run a spyware scanner and remove all that it finds.

  • Unzip and run SmitRem. (RunThis.bat)

  • Should find and delete bad files.

  • Reboot normally. IE should work correctly.

  • Turn on System Restore

 

No Taskbar
Download and run Taskbar Repair Tool Plus!

 

Sporadic Web Access after Spyware removal

 

Stuck Printer job in Spool
Select Run, enter CMD, click OK, and type "net stop spooler" to halt the service. Leave the CMD window open, wait a few seconds, and check the print queue again--the print job should be gone. Type "net start spooler" in the CMD box.

 

Take Ownership of a folder
  1. Log on with an administrative account
  2. Right click on the folder you want to be able to open
  3. Select Properties
  4. Click on the Security tab
  5. Click on the Advanced button
  6. Click on the Owner tab
  7. In the list of names, click on your user name
  8. To take ownership, click on Replace Owner on Subcontainers and Objects
  9. Click OK and then click Yes

 

Can't Send E-mail
If all settings are correct, and you have tried using your ISP's SMTP server, try changing the SMTP port from the standard 25 to 587.